(757) 463-1500

Payment & Appointment Policy

Appointment Policy

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Our office is open Monday through Thursday from 8:00 am to 4:30 pm for scheduled appointments. We try our best to accommodate each patient’s individual scheduling needs. 

If you need to cancel your appointment or are going to be late for your appointment, please let us know as soon as possible. This allows us to give all of our patients the best and most efficient care possible with the time we have available. 

We realize emergencies do happen, but cannot over emphasize our appreciation to our valued patients for keeping to their scheduled appointment. We respectfully request that you provide at least two business days’ notice if you are unable to make your appointment. Failure to provide this advance notice may result in a financial charge to your account. If you are more than 10 minutes late to your appointment, you may be rescheduled. 

Accepted Payment Policy

In addition to cash or checks, we gladly accept VISA, MasterCard, American Express, and Discover cards. On treatment plans totaling over $2,500.00, we offer a 5% bookkeeper’s discount if you make your payment in full on the total treatment plan before scheduling your first appointment. This discount is not available after you make your first appointment, if you are using third party financing, or if you require sedation dentistry procedures. 

Care Credit info:

We are pleased to offer full financing for your dental treatment through Care Credit (www.carecredit.com or 800-365-8296). If you are interested in financing options, please ask our staff and we will be happy to provide you with the information for this program. You must apply for Care Credit in advance of your appointment and will need to present your Care Credit card at the time of your scheduled procedure.